Heartland Regional Medical Group

Multi-specialty healthcare provider group serving the Marion community

  • Home
  • Services
    • Cardiology
      • Frequently Asked Questions
      • Heart Failure
    • Colorectal Surgery
      • Colonoscopy
      • Colorectal Cancer
    • Ear, Nose and Throat (ENT)
      • Balloon Sinuplasty
      • Deviated Septum
      • Myringotomy Tubes
      • Nasal Valve Repair
      • Sinusitis
    • Express Care
    • Family Medicine
      • Chronic Care Management
      • Diabetes Management
      • Geriatric Medicine
      • High Blood Pressure
      • Preventative Care
      • TeleHealth Medicine
      • Thyroid Issues
      • Weight Management
      • Wellness Visits
    • Gastroenterology
      • Colonoscopy
      • Colorectal Cancer
      • Gallstones
      • GERD
      • Irritable Bowel Syndrome (IBS)
    • General Surgery
      • Colonoscopy
      • Gallbladder Problems and Treatment Options
      • GERD
      • GERD Q&A
      • Hemorrhoids
      • Hernia
      • Mole Removal, Lumps & Bumps
    • Hematology and Oncology
    • Occupational Health
    • Orthopedics
      • Hand and Wrist Pain
      • Joint Replacement
        • Anterior Hip Replacement
        • Knee Replacement
        • Shoulder Joint Replacement
        • Total Hip Replacement
      • Rehabilitation & Physical Therapy
      • Shoulder Pain
      • Sports Medicine
    • Podiatry
      • Bunions
      • Diabetic Foot Care
      • Hammertoe
      • Limb Preservation
      • Plantar Fasciitis
    • Pulmonary
    • Urology
      • Ask the Urologist
      • Incontinence
        • Sling Surgery for Incontinence
      • Prostate Cancer
      • Vasectomy
    • Vascular Surgery
      • Peripheral Artery Disease (PAD)
      • Varicose Veins
    • Wound Care
      • Limb Preservation
  • Providers
    • Cardiology
      • Ahmad Abdin, MD
      • Carol Clark-Kutscher, ANP-BC
      • Victor Mwansa, MD, DIM, MRCP (UK), FACC, FSCAI
      • Kaci Spencer, PA-C
    • Colorectal Surgery
      • Amar Mukerji, MD, MS
    • Ear, Nose and Throat (ENT)
      • Jacques Papazian, MD
      • Barry Rosenblum, MD
    • Express Care
      • Rhonda Heatherly, NP
      • Amy Stacey, PA-C
      • Kate Stigall, PA-C
    • Family Medicine
      • Rachel Bailey, MSN, APRN, FNP-C
      • Jodi Bryant, MD
      • Suzanne Burge, MD
      • Robin Dailey, FNP-C
      • Elizabeth Eversmann, FNP-BC
      • Eric S. Graham, MD
      • Nicole Kennedy, MD
      • Sherri Parr, PA-C
      • Lindsey Sollers, FNP
      • Abigail Summers, FNP-BC
    • Gastroenterology
      • Raza Hamdani, MD
    • General Surgery
      • Kevin Claffey, MD
    • Hematology and Oncology
      • Sujatha Rao, MD, PC
    • Orthopedics
      • Craig A. Beyer, MD
      • Richard Morgan, MD
    • Podiatry
      • Asim Qureshi, DPM
    • Pulmonary
      • Anthony Courey, MD
      • Amy Quertermous, APN
    • Urology
      • Stacey Leithliter, PA-C
    • Vascular
      • Sergio Casillas, MD, RPVI, FACS
  • Find Us
    • Cardiology
    • Colorectal Surgery
    • Ear, Nose, Throat (ENT)
    • Express Care
    • Family Medicine
    • Gastroenterology
    • General Surgery
    • Hematology and Oncology
    • Occupational Health
    • Orthopedics
    • Podiatry
    • Pulmonary
    • Urology
    • Vascular
    • Wound Care
  • Patient Resources
You are here: Home / Patient Policies

Patient Policies

Cancellations

Please call the office prior to your appointment to cancel. 24 hour notice is greatly appreciated. If you don’t show up for your appointment twice, you will be charged $40, for which you are responsible since insurance will not cover this fee.

Late Policy

We are committed to prompt service and will work very hard, barring emergencies, to stay on time. We may ask you to reschedule if you arrive for your appointment more than 10 minutes after your scheduled appointment time. Please try to arrive 10 to 15 minutes early for your appointment to complete any paperwork associated with your visit.

Prescription Renewals

Please provide our office with at least 48 hours’ notice for all prescription refills. If you are asked to leave a message, always leave your full name, date of birth, name of the medicine(s) and dosage, as well as a contact number to return your call.

PATIENT INFORMATION AND RESOURCES

  • Accepted Insurance
  • Billing Information
  • New Patient Information
  • Notice of Privacy Practices
  • Patient Policies
  • Patient Portal
  • Patient Portal Frequently Asked Questions
  • Patient Rights & Responsibilities
  • Surprise Billing: Your Rights and Protections
  • Notice of Non-Discrimination: Español • 繁體中文 • Tiếng Việt • 한국어 • Tagalog • العربية • Diné Bizaad • Polski …
  • Notice of Privacy Practices
  • Patient Policies
  • Terms of Use
  • Notice of Non-Discrimination: Español • 繁體中文 • Tiếng Việt • 한국어 • Tagalog • العربية • Diné Bizaad • Polski …
  • Surprise Billing: Your Rights and Protections

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